Effective: 29 July 2026 · Public information release
No transactions in this release
VEHOO does not currently accept bookings or payments, so there are no cancellation or refund transactions to process through this website.
Future booking rules
When bookings launch, customers will see relevant cancellation conditions before confirmation. Terms may differ according to service type, reserved time, special-order parts, collection, mobile attendance or work already started.
Provider and platform roles
Connected terms will explain whether payment is taken by VEHOO, a provider or a payment service, and who is responsible for each refund decision.
Quote requests
A request for information or quotation is not automatically a confirmed booking. The workflow will make status clear and record acceptance before work is authorised.
Supplementary work
Additional work discovered after inspection should require approval under the agreed process. An open enquiry must not be treated as unlimited authority.
Legal review
Final cancellation and refund information will be reviewed against the actual marketplace, payment and provider arrangements before launch.
